At Qadri Enterprises Hajj and Umrah Ziyarat, we are dedicated to providing valuable information and resources to assist you in your Hajj and Umrah journey. While we do not directly sell airline tickets or hotel reservations, we understand the importance of having clear policies when it comes to cancellations and refunds for these services. This Cancellation and Refund Policy outlines the general guidelines and procedures related to airline ticketing and hotel reservations that you may book through our website or recommended third-party providers.
Airline Ticketing
Cancellations
- Flexible Tickets: If you have purchased a flexible airline ticket, you may cancel your ticket according to the airline’s policy. Typically, flexible tickets allow cancellations with minimal or no fees.
- Non-Refundable Tickets: For non-refundable tickets, cancellations are generally not allowed, or significant fees may apply. Please refer to the specific terms and conditions of your ticket for details.
- Special Circumstances: In cases of emergencies or extenuating circumstances (such as illness or visa denial), airlines may offer special considerations. Documentation may be required to support your request.
Refunds
- Eligible Refunds: Refunds for eligible cancellations will be processed according to the airline’s policy. Refund amounts may vary depending on the fare type, cancellation date, and other factors.
- Refund Requests: To request a refund, contact the airline or the travel agency where you purchased your ticket. If you booked through a third-party provider recommended by **Qadri Enterprises**, please refer to their specific refund procedures.
- Processing Time: Refunds may take up to 30 business days to process, depending on the airline’s policies and your payment method.
Hotel Reservations
Cancellations
- Free Cancellation: Many hotels offer free cancellation up to a certain date before check-in. Please review the hotel’s cancellation policy at the time of booking for specific details.
- Non-Refundable Rates: Some hotel rates are non-refundable. Cancellations for these bookings will result in a loss of the amount paid.
- Partial Refunds: In some cases, hotels may offer partial refunds for cancellations made within a specific timeframe. The terms and conditions will be outlined in your booking confirmation.
Refunds
- Eligible Refunds: Refunds for eligible hotel cancellations will be processed according to the hotel’s policy. The refund amount may depend on the cancellation date and the rate type.
- Refund Requests: To request a refund, contact the hotel or the booking platform you used. If you booked through a third-party provider recommended by **Qadri Enterprises**, please follow their specific refund procedures.
- Processing Time: Refunds for hotel cancellations may take up to 30 business days to process, depending on the hotel’s policies and your payment method.
Third-Party Providers
For airline tickets and hotel reservations booked through third-party providers linked from our website, the cancellation and refund policies of the respective providers will apply. Qadri Enterprises Hajj and Umrah Ziyarat are not responsible for the policies or actions of these third-party providers. We recommend reviewing their terms and conditions before making any bookings.
Changes to This Policy
Qadri Enterprises Hajj and Umrah Ziyarat reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically for updates. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.
Contact Us
If you have any questions or concerns about this Cancellation and Refund Policy, please get in touch with us at:
Qadri Enterprises Hajj and Umrah Ziyarat
Email: [info@qadrienterprises.com](mailto:info@qadrienterprises.com)
Phone: +91 8169627900
Address: Shop no.114, Highrise Heights, Near New India Restaurants, Kurla West, Mumbai, Maharashtra 400070.
Thank you for choosing Qadri Enterprises Hajj and Umrah Ziyarat. We are committed to providing you with valuable resources and support for your Hajj and Umrah journey.